This week’s must reads: Kindness is a Skill

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In my work as a behavioral designer, I come across important stories on how psychology influences our behavior. Every week, I share my round-up of the most important stories at the intersection of psychology, technology, and business. I hope you enjoy them!

This Is Your Brain Off Facebook (New York Times)
A major new study offers a glimpse of what unplugging might do for your life.

Oxford study finds digital screen time has little effect on teen mental health (New Atlas)
A new study suggests that factors such as wearing glasses or not getting enough sleep have greater negative effects on adolescent well-being than digital screen time.

By mollycoddling our children, we’re fueling mental illness in teenagers(The Guardian) We want to keep children safe, but exposure to normal stresses and strains is vital for their future well-being.

Kindness Is a Skill (New York Times)Practical tips for fighting a culture of savagery.

The Return of Referencing (The Startup)
You gave up referencing a while back. It gave you an unwelcome reminder of agency recruiters forcing out another ‘hope you’re well’ voicemail that they knew would fall on deaf ears.

Reduce Churn With This Simple User Onboarding Technique (Churn Buster) Checklist-driven customer onboarding can help fight those scary churn stats. Onboarding checklists tap into deep-rooted psychological principles of motivation and success to increase product activation and adoption.

Happy reading!


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